| Item must be returned within: | 30 Days |
| Refund will be given as: | Exchange |
| Return shipping will be paid by: | Buyer |
| Return policy details: | return for defect only, replacement or refund at seller's discretion |
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
Items that are Not Returnable
JWebshop.com does not accept returns of the following items:
- - Sample Orders
- - Any product more than 30 days after delivery
- - Jewelry orders
- - Items that are classified as hazardous materials or use flammable liquids or gases
